AVAYA AVA

AVAYA AVA

By: Avaya Inc.

Providing Temporary Use Of Non-downloadable Ai / Ml Customer Service Software For Simulating Conversations, Mining And Analyzing Data Utilizing Nlp And Computational Linguistics In Connection With Real-time And Historical Digital Customer Attributes; Providing Temporary Use Of Non-downloadable Ai / Ml-based Chat-bot, Voice Assistant Software Via Speech-to-text And Text-to-speech And Virtual Agent Software For Automating Customer Inquiries Via Private Social Media Messaging, Mobile App-chat, Web-chat, And Sms, And For Mining Public Social Media Postings And Social Media Posts Of Short Character Length; Providing Temporary Use Of Non-downloadable Ai / Ml-based Chat-bot, Voice Assistant Software Via Speech-to-text And Text-to-speech And Virtual Agents For Simulating Conversations, Augmenting Agent Interaction With Customers Via Private Social Media Messaging, Mobile App-chat, Web-chat, And Sms, And For Mining Public Social Media Postings And Social Media Posts Of Short Character Length; Providing Temporary Use Of Non-downloadable Ai / Ml Customer Service Software Having Cognitive Computing Technologies That Provide Multi-modal Nlp, Ai / Ml, Simulated Conversations And Predictive Analytics For Contextual Analysis In Connection With Customer Agent Interactions; Providing Temporary Use Of Non-downloadable Computer Software For Use In Controlling The Operation And Execution Of Computer Systems, Programs, And Networks, Providing Temporary Use Of Non-downloadable Computer Software For Use In Connecting Disparate Computer Networks And Systems, Servers And Storage Devices, Providing Temporary Use Of Non-downloadable Computer Operating System Software, Providing Temporary Use Of Non-downloadable Computer Software For Linking Together Computers And For Enabling Computing Across A Globally Accessible Network, And Providing Temporary Use Of Non-downloadable Computer Software For Managing Software And Processes That Exist Within An Information Technology Environment, All Of Which Relate Specifically To Cognitive Computing Technologies That Provide Multi-modal Natural Language Processing, Generation, Reasoning And Machine Learning For Contextual Analysis And Natural Interaction; And Providing Temporary Use Of Non-downloadable Computer Software That Integrates Nlp, Cl, Ir, Li, And Ml Which Is Capable Of Understanding General Human Queries And Formulating Responses,